RENTAL POLICIES
Please review our commercial vehicle rental policies below, and contact us with any questions prior to picking up your rental.
Contact Our Rental Policy Specialists at (800) 783-3613
Outlined below are our rental policies related to renting a bus, van, shuttle or school bus through Masters Transportation. If you have questions regarding our policies, please dial 855-935-1383 and we can connect you with one of our rental specialists.
Security Deposit
- $500 deposit required to hold all vehicles
- Full refund upon cancellation of the reservation with at least 5-10 day notice
- Partial refund upon cancellation of the reservation with at least 2-5 day notice
- Deposit is forfeited if reservation is cancelled within 48 hours of pickup
- No smoking is allowed inside vehicles.
Drivers
- All drivers MUST be 21 years of age or older
- CDL endorsement is required for any vehicle with 16 or more seats (including the driverโs seat). CDL must also have a passenger endorsement.
- For 15 or less seats, please check your state/local laws as a CDL endorsement may be required.
- A copy of the driverโs license will be made for all drivers
Insurance
- Required Liability Insurance
- 15 seats or less: $1,500,000
- 16 seats or more: $5,000,000
- Required Physical Damage Insurance
- Must be in the name of the person/organization signing the rental agreement
- Certificate of Insurance must name MaTran, Inc. โ 14655 Prospect Ave, Kansas City, MO 64146 as:
- Additionally insured
- Loss payee
- Certificate holder
- Must cover any additional drivers (if more than one driver)
Fees
- Fuel Fee: Assessed when not returned with a full fuel tank
- Cleaning Fees
- $50 โ Exterior Wash (if returned needing to be washed)
- $50 โ Interior vacuumed (if returned needing interior vacuumed)
- $100 โ Rug/ Upholstery Fee (if returned needing carpet/upholstery cleaning)
- $300 โ Air Purification Fee (if returned needing removal of smoky or foul odors)
- Fees for damages will be billed to the renter or charged to the CC used for the reservation.
- Delivery Options are available
