How in the world could this dysfunctional company have a 4.6 Good review rating?? I needed to purchase a good used 10 passenger Transit Van. I stopped at their Ozark MO location one evening to look at their inventory. I called the next day to speak to a salesman. The "800" number they have posted on their billboard connected me to their KcMO office. Asked to speak to a sales rep, was told they would call me back in the next 24 hours. Three days later I received a return phone, only to find out that he was in KcMO and that he would pass my information to Ozark. That was two weeks ago, still waiting for a return phone call. Wow, if this is the way they treat the prospective customers, what in the world would happen "AFTER" the sale. No thanks!!